Privacy Policy
Last Updated: March 17, 2026
1. Introduction
Maple & Vine Catering Co. ("we", "our", "us") operates the website order-littlecaesars.store and provides event catering services in Toronto, Ontario (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote, book an event, or contact us.
By accessing or using our Services, you consent to the practices described in this policy. If you disagree, please discontinue use of our Services.
2. Information We Collect
2.1 Information You Provide
When you submit an event inquiry, book a tasting, or sign a catering contract, we may collect:
- Full name and contact person
- Email address and phone number
- Company or organization name
- Event type, date, venue, and guest count
- Menu preferences, dietary requirements, and special requests
- Billing address and payment information (processed securely via our payment provider)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent
- Referring website
2.3 Cookies
We use essential cookies and may use analytics tools to improve our website. You can control cookies through your browser settings.
3. How We Use Your Information
- To respond to inquiries and provide quotes
- To schedule tastings and confirm event bookings
- To prepare menus, coordinate with venues, and deliver catering services
- To process payments and issue invoices
- To communicate about your event and send service updates
- To improve our website and services
- To send promotional content only with your consent
- To comply with legal and regulatory obligations
4. How We Share Your Information
- Service Providers: Payment processors, email and CRM tools, and analytics providers that help us operate our business.
- Venues & Partners: Where necessary for your event (e.g., venue contact, dietary requirements for kitchen staff), we share only the information needed to perform the service.
- Legal Compliance: When required by law, court order, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets.
We do not sell your personal information to third parties for advertising.
5. Data Retention
We retain event and client information for the duration of our relationship and for a reasonable period thereafter for legal, accounting, and warranty purposes (typically 24 months after the last event). Quote and inquiry data from non-clients is retained for 12 months.
6. Data Security
We use industry-standard measures including encryption, access controls, and secure payment processing. No system is 100% secure; we cannot guarantee absolute security of your data.
7. Your Rights (Canadian Law)
Under PIPEDA and Ontario privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for non-essential processing
- Request deletion where legally permitted
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, email privacy@order-littlecaesars.store. We will respond within 30 business days.
8. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from minors.
9. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date reflects the latest revision. Continued use of our Services after changes constitutes acceptance.
11. Contact Us
For privacy-related inquiries:
Maple & Vine Catering Co.
120 Adelaide St W, Suite 2400
Toronto, ON M5H 1T1, Canada
BN 783516294 | HST 783516294RT0001
Email: privacy@order-littlecaesars.store
Phone: +1 (416) 907-2841